Contact Us

An IoT solutions team for SIM cards, hardware, platforms, and technical support

Customer Service Hotline

+86 139-2520-6166

Weekdays 9:00-18:00

Company Address

Room W903, Shenzhen-Hong Kong Industry-Education-Research Base, No. 201 Gaoxin South 7th Road, High-tech Community, Yuehai Subdistrict, Nanshan District, Shenzhen

Welcome to schedule a visit

WeChat

Add customer service on WeChat: 13925206166

We reply in real time

Have these ready before you submit

Include these four points in the detailed requirements so the reply can refer to the device and the usage directly, with fewer follow-up questions.

Location and quantity

Which cities the devices stay in, or whether they will go abroad, and roughly how many units. For industry, pick the closest option already on the form.

Networks the device can use

The radio standards the module or the finished device supports, plus any known model and SIM slot. If the module is still undecided, state the device type and whether a sample already exists.

One topic this time

The consultation topic is already split into IoT SIM cards, international IoT SIM cards, smart hardware, cloud platform, industry solutions, partnership, and technical support. Choose one, and put anything else at the end of the detailed requirements.

Usage and who to call back

Rough monthly usage, and whether each SIM is billed on its own or the SIMs share a data pool. Leave a phone number and email where you can be reached. For the company phone, email, and address, use the details already listed above on this page.

Online inquiry

Describe what you need, and we will contact you within 24 hours

Office location

You are welcome to visit and talk with the team

Room W903, Shenzhen-Hong Kong Industry-Education-Research Base, No. 201 Gaoxin South 7th Road, High-tech Community, Yuehai Subdistrict, Nanshan District, Shenzhen

Metro Line 9 or 13, Yuehaimen Station, Exit D2

Frequently Asked Questions

Plans, coverage, and how to reach technical support

Plans include data SIMs billed by the month or the year, pooled plans that share data across SIMs, and small trial plans. We can shape a plan around the usage you expect.

International IoT SIM cards cover more than 200 countries and regions, including Europe, North America, Southeast Asia, and the Middle East, with roaming across those markets.

Technical support runs 24 hours a day, 7 days a week. Reach us by phone, email, or WeChat, and a specialist will work on a fix with you.