Device Management Platform — device access, device management, and remote operations

One platform for the IoT device lifecycle: device access, device management, remote operations, and firmware upgrades.

Platform Overview

The Device Management Platform (DMP) manages IoT devices through their full lifecycle. It covers multi-protocol device access, registration and authentication, status monitoring, remote control, and firmware OTA. It can take a very large number of devices, so enterprises can stand up a stable device management system quickly.

10 million+
Device connection capacity
99.9%
Service availability
Multi-protocol
MQTT/CoAP/HTTP
Milliseconds
Command latency

Core capabilities

The main modules of the Device Management Platform.

Device access

One connection path for devices of many protocols and forms, including very high concurrent connections.

  • MQTT, CoAP, and HTTP
  • Device certificates and key authentication
  • A unique key per device, or one key per product model
  • Batch access for gateway sub-devices
  • Offline message cache

Device management

Full device lifecycle, plus grouping, tags, and status monitoring.

  • Device registration and activation
  • Device groups and tags
  • Device shadow and status sync
  • Batch device operations
  • Device topology

Remote operations

Remote control, command delivery, and fault diagnosis.

  • Remote commands
  • Device parameter setup
  • Remote restart and reset
  • Remote fault diagnosis
  • Remote log collection

Firmware upgrades

OTA firmware upgrades, including differential updates and staged rollout.

  • Full and differential OTA
  • Staged rollout and rollback
  • Upgrade progress monitoring
  • Automatic rollback if an upgrade fails
  • Version management

Monitoring and alerts

Device status monitoring, exception alerts, and data analysis.

  • Online status monitoring
  • Custom alert rules
  • Alerts by SMS, email, or webhook
  • Device usage statistics
  • Visual dashboard

Security and permissions

Device identity, data encryption, and multi-tenant permissions.

  • Device identity authentication
  • TLS/SSL encrypted transmission
  • Multi-tenant data isolation
  • Role-based access control
  • Operation audit logs

Connection methods

Several device forms and protocols.

Device forms

Wi-Fi devices
Cellular devices
LoRa/NB-IoT
Gateway devices
Wired devices

Protocols

MQTT
CoAP
HTTP/HTTPS
Modbus

Use Cases

Where the Device Management Platform is used.

Start with the Device Management Platform

Our team can put device access and device management in place so your IoT business can go live sooner.