Solution Overview
Dental clinics, chains, and dental hospitals get connected equipment, image transfer, booking, and remote consultation, so care is digital and patient service is intelligent. Dentistry already produces a heavy volume of images from intraoral scanners, CBCT, and panoramic units, and managing them by hand is slow and easy to lose.
Built on the Internet of Things and clinical information systems, intraoral scanners, CBCT, panoramic units, and endodontic devices connect over DICOM, DICOM-Dental, or a dedicated interface. Images upload to the cloud or to PACS and can be shared across sites. The patient record stays tied to the images, so a clinician can open them and a remote consult can use them. Online booking, return-visit reminders, and waiting-room reminders cut how long patients wait. Intelligent service and follow-up raise satisfaction. It fits a single clinic, a dental chain, or a dental specialty hospital, raising throughput, lowering operating cost, and keeping more patients.
Clinical standards and compliance
Dental images need to follow DICOM-Dental (DICOM Supplement 145), covering intraoral scans, CBCT, panoramic images, and periapical films. A provider's information system must meet the Baseline for Classified Protection of Cybersecurity and the Measures for the Administration of Medical Data Security. Patient data needs encrypted storage, access control, and an audit log. Reading images across sites in a chain must follow regional rules for connected care.
The Chinese Stomatological Association counts more than 100,000 dental providers in China, and the share that belong to chains keeps rising. Demand is growing for digital orthodontics, implants, and restorations, and intraoral scanners and CBCT are more common, so image management is now essential. Typical customers report retrieval time down from an average of 5 minutes to within 30 seconds, no-shows down by about 25%, return visits up 15%–20%, and clearly faster specialist consults across sites.
A typical customer
One regional dental chain has 15 clinics. Each clinic used to keep its own images, so a referral meant a USB stick or a burned disc, and specialist consults meant everyone in one room. After deployment, images sit in one cloud store. A patient can be seen at any clinic, and the clinician can open the history. Headquarters specialists read images remotely, so a difficult case does not require the patient to travel. Booking, return-visit reminders, and the waiting queue run through a mini program, and average waiting time is down 40%. The investment was about RMB 1 million. Each clinic saves about RMB 50,000–80,000 a year in labor and operating cost, with payback expected within 18 months.
