AIS Overview
AIS (Advanced Info Service) is Thailand's largest telecommunications operator, affiliated with Intouch Holdings under the CP Group. AIS was established in 1990 and launched Thailand's first commercial GSM network in 1991. As of the third quarter of 2024, AIS has approximately 46.3 million mobile users, of which 11.5 million are 5G users (a year-on-year increase of 35%), and the 5G network covers over 95% of Thailand's population. Broadband users through AIS 3BB FIBRE reached 4.94 million, and enterprise service revenue grew by 20% year-on-year.
AIS uses its 5G coverage and fixed-mobile bundle to offer IoT connectivity, private APNs, and network slicing for businesses in Thailand and Southeast Asia, including smart cities, Industry 4.0, and connected vehicles.
Basic information of AIS
- Established: 1990
- Headquarters: Bangkok, Thailand
- Parent Company: Intouch Holdings (affiliated with Charoen Pokphand Group)
- Mobile Users: Approximately 46.3 million (Q3 2024)
- 5G Users: Approximately 11.5 million (year-on-year increase of 35%)
- 5G Coverage: Over 95% of the population
- Broadband Users: Approximately 4.94 million (AIS 3BB FIBRE)
- Market Position: The largest telecommunications operator in Thailand
- Network Standards: 4G LTE, 5G NR, NB-IoT
Development History and Milestones
AIS was established in 1990 and launched Thailand's first commercial GSM network in 1991, marking the beginning of the mobile communication era in Thailand. It subsequently continued to expand its 2G and 3G networks, launching 3G services in 2009. In 2013, AIS launched 4G LTE, becoming a key driver of 4G development in Thailand. The company began commercial 5G in 2020, becoming one of Thailand's first 5G operators.
In terms of integrated services, AIS has formed a full-service layout of mobile + broadband + enterprise services by acquiring fixed-line assets such as 3BB. In 2024, enterprise service revenue increased by 20% year-on-year, broadband users reached 4.94 million, and 5G users exceeded 11.5 million, continuously consolidating its leading market position in Thailand.
Core Technical Capabilities
5G Wide Coverage
5G covers 95% of the population, 11.5 million 5G users, supporting high-speed IoT and industrial applications
Fixed-Mobile Convergence
AIS 3BB Broadband with 4.94 million users, end-to-end IoT and smart home solutions
Enterprise services
Enterprise revenue up 20% year-on-year, dedicated APN, IoT platform, SLA guarantees
Market Leader
Thailand's largest operator, 46.3 million users, strong technological foundation
Network standards and coverage
| Technical Standard | Coverage | Use Cases | Development Status |
|---|---|---|---|
| 4G LTE | Nationwide in Thailand | Mainstream IoT Connection | Main Network |
| 5G NR | 95% Population Coverage | Industrial IoT, Smart Cities | Continuous expansion |
| NB-IoT | Major Regional Deployment | Smart metering, sensors | Commercial deployment |
| Fixed Broadband | Nationwide (4.94 million users) | Fixed IoT, Smart Home | Core Business |
Industry Solutions
Smart city
- Intelligent Traffic Management
- Public lighting control
- Environmental Monitoring Sensors
- Smart parking system
Industrial Manufacturing
- 5G factory private network
- Remote equipment monitoring
- Predictive Maintenance
- Asset tracking and positioning
Connected Vehicles
- Fleet Management
- In-vehicle infotainment
- eCall emergency call
- V2X Communication
Utilities
- Smart meter reading
- Remote Water Meter Reading
- Energy consumption analysis
- Smart Agriculture
Competitive Advantages
- Market position: Thailand's largest operator, 46.3 million users
- 5G leadership: 95% population coverage, 11.5 million 5G users, up 35% year-on-year
- Fixed-Mobile Convergence: 4.94 million broadband users, end-to-end IoT capabilities
- Enterprise Growth: Enterprise service revenue up 20% year-on-year
- CP Group Ecosystem: Collaboration with CP Group in retail, logistics, and other businesses
Service Support System
Enterprise services
- Dedicated Enterprise Account Manager
- IoT Solution Consulting
- Dedicated APN Configuration
- SLA Guarantee Agreement
Platform Capabilities
- Connection management platform
- SIM Lifecycle Management
- Traffic Monitoring and Alerts
- API Integration
Compliance and Security
- Thailand Data Security Compliance
- Critical Infrastructure Protection
- Data Sovereignty Assurance
- Industry Certification Support