Overview of Globe Telecom
Globe Telecom is a leading telecommunications operator in the Philippines, jointly operated by the Philippine Ayala Group and Singapore's Singtel. Globe provides mobile, fixed broadband, and digital services. As of September 2024, Globe had approximately 60.2 million mobile users, up 10% year-on-year, with prepaid users accounting for 96% (57.7 million, up 11% year-on-year). Churn rate decreased from 7.6% in 2023 to 2.0% in 2024, with a net increase of 3.1 million users.
In the field of the Internet of Things, Globe leverages extensive 4G/5G network coverage to provide IoT connectivity, dedicated APN, and connection management services for Philippine enterprises. Its enterprise services and digital transformation solutions support smart city, smart agriculture, logistics, and other scenarios.
Basic Information of Globe Telecom
- Founded: 1935 (originally Globe Wireless)
- Headquarters: Manila, Philippines
- Shareholders: Ayala Group, Singtel Group
- Mobile Users: Approximately 60.2 million (September 2024)
- Prepaid users: 57.7 million (accounting for 96%, up 11% year-on-year)
- Net increase in 2024: 3.1 million users (churn rate dropped to 2.0%)
- Market position: Leading telecommunications operator in the Philippines
- Network Standards: 4G LTE, 5G NR, NB-IoT
Development History and Milestones
Globe Telecom was formerly Globe Wireless, established in 1935, and entered the mobile communication market in the 1990s. Globe established strategic partnerships with Singtel and Ayala, continuously expanding mobile and broadband services in the Philippines. In the 2010s, Globe promoted 4G network construction, and in the 2020s, launched commercial 5G. By 2024, Globe's users exceeded 60 million, churn rate dropped to 2.0%, with a net increase of 3.1 million users, demonstrating strong user retention and growth capability.
Core Technical Capabilities
4G/5G dual network
4G nationwide coverage, 5G commercial in major cities, supporting high-speed IoT connections
User growth
60.2 million users, churn rate 2.0%, net increase of 3.1 million
Singtel ecosystem
Uses Singtel Group resources in Asia-Pacific for cross-border IoT
Digital services
Ecosystem including mobile payments and digital content, supporting consumer IoT
Network standards and coverage
| Technical Standard | Coverage | Applications | Status |
|---|---|---|---|
| 4G LTE | Nationwide in the Philippines | Mainstream IoT connectivity | Primary network |
| 5G NR | Major cities | High-speed IoT, industrial applications | Continuous expansion |
| NB-IoT | Major regions | Smart metering, sensors | Commercial deployment |
| 3G | Some areas | Legacy IoT devices | Being phased out |
Industry Solutions
Smart city
- Traffic management
- Public lighting control
- Environmental monitoring sensors
- Smart parking
Agriculture and fishery
- Agricultural sensors
- Weather and environmental monitoring
- Fishing-vessel tracking
- Cold-chain monitoring
Retail and Logistics
- POS terminal connectivity
- Fleet management
- Warehouse monitoring
- Cold-chain tracking
Utilities
- Smart electricity metering
- Remote water-meter reading
- Energy-use analysis
- Smart agriculture
Competitive Advantages
- Subscribers: 60.2 million mobile users, among the leading operators in the Philippines
- Churn: Churn fell to 2.0% in 2024, with 3.1 million net additions
- Singtel: Backed by Singtel, with cross-border reach in Asia-Pacific
- Digital services: Mobile payments and digital content sit alongside connectivity
- Prepaid: Prepaid lines are 96% of the base, in line with the Philippine market
Service Support System
Enterprise services
- Named enterprise account managers
- IoT solution consulting
- Private APN setup
- Service-level agreements
Platform
- Connection management platform
- SIM lifecycle management
- Usage monitoring and alerts
- API integration
Regional support
- Coordination with Singtel across Asia-Pacific
- Cross-border roaming
- Local technical support
- Licensing and compliance advice