Overview of Indosat Ooredoo
Indosat Ooredoo Hutchison (referred to as Indosat or IOH) is Indonesia's second-largest mobile operator, formed in 2022 through the merger of the original Indosat Ooredoo and Hutchison 3 Indonesia. After the merger, both networks and user bases were integrated, creating a strong competitor to Telkomsel. Indosat holds approximately 21% of the mobile market in Indonesia, with over 100 million users.
In the field of the Internet of Things (IoT), Indosat leverages the enhanced network coverage and rapid expansion of 4G base stations (up 20.8% YoY in Q1 2024) resulting from the merger to provide IoT connectivity services for smart cities, enterprise digitalization, and logistics tracking scenarios. Its ARPU continues to grow (up 10.5% YoY in H1 2024), reflecting increased contribution from high-value users and IoT business.
Basic Information of Indosat Ooredoo Hutchison
- Established: 1967 (Indosat), merged with H3I in 2022
- Headquarters: Jakarta, Indonesia
- Shareholders: Ooredoo Group, CK Hutchison
- Subscribers: About 100.9 million (H1 2024)
- Market share: Approximately 21%
- 4G base stations: Approximately 188,000 (H1 2024, up 20.8% year-on-year)
- ARPU: Approximately IDR 37,900 (H1 2024, up 10.5% year-on-year)
- Data traffic: Reached 3,858 PB in Q1 2024, up 14.3% year-on-year
- Network: 4G LTE, 5G NR, NB-IoT
Development History and Milestones
Indosat was formerly the Indonesian International Telegraph and Telephone Company established in 1967, initially focusing on international communications. It entered the mobile market in the 1990s, becoming one of Indonesia's main GSM operators. In 2012, Qatar's Ooredoo Group acquired a majority stake in Indosat, renaming it Indosat Ooredoo. In January 2022, Indosat Ooredoo merged with Hutchison 3 Indonesia (3 Indonesia), controlled by Li Ka-shing, forming Indosat Ooredoo Hutchison, becoming the second largest mobile operator in Indonesia.
After the merger, Indosat accelerated 4G network construction, reaching 184,000 4G base stations in Q1 2024, increasing to 188,000 in H1. H1 2024 saw approximately 900,000 new users. Data traffic continued growing, reflecting strong demand from IoT and mobile internet. ARPU growth indicates increased contribution from high-value users and IoT connections.
Core Technical Capabilities
Rapid network expansion
4G base stations increase by over 20% annually, coverage continues to expand
International groups
Support from Ooredoo and CK Hutchison
ARPU growth
Continuous improvement of user value, contributions from high-value businesses such as IoT
Data volume
Traffic up more than 14% year on year, carrying IoT use
Network standards and coverage
| Technical Standard | Coverage | Applications | Status |
|---|---|---|---|
| 4G LTE | Major cities and extended areas in Indonesia | Mainstream IoT connectivity | Rapid expansion |
| 5G NR | Deployment in major cities | High-speed IoT, smart cities | Continuous construction |
| NB-IoT | Some areas | Smart metering, sensors | Commercial deployment |
Industry Solutions
Smart city
- Intelligent transportation
- Public safety
- Environmental monitoring
- Smart lighting
Enterprise Digitalization
- Office IoT
- Retail chains
- Factory monitoring
- Asset tracking
Logistics tracking
- Freight vehicle management
- Cold-chain monitoring
- Last-mile delivery
- Warehousing IoT
Consumer Electronics
- Wearables
- Smart home
- In-vehicle infotainment
- eSIM devices
Competitive Advantages
- Merger: After combining with H3I, the network and subscriber base grew sharply
- Investment: 4G sites grew more than 20% a year, and coverage improved quickly
- International reach: Ooredoo experience in the Middle East and CK Hutchison's global footprint
- ARPU: Higher-value users and IoT connections contribute more
- Traffic: Data traffic grew at a double-digit rate, with capacity to match
Service Support System
Enterprise services
- Enterprise account managers
- IoT SIM management
- Private APN
- International roaming
Technical capabilities
- Connection management
- Usage monitoring
- API integration
- eSIM support
Industry solutions
- Smart city projects
- Enterprise digital consulting
- Logistics IoT designs
- Compliance support