CelcomDigi Overview
CelcomDigi was formed in 2022 through the merger of Malaysia's Celcom and Digi, becoming the largest telecom operator by user base in Malaysia. Celcom was formerly part of the Axiata Group, and Digi was formerly part of Norway's Telenor Group. After the merger, CelcomDigi has approximately 20.4 million mobile users and surpassed the 20 million user milestone in 2024. Postpaid users grew by 374,000 annually, home fiber users grew by 76,000 annually, and the blended ARPU reached 42 MYR.
After the merger, CelcomDigi offers IoT connectivity, private APNs, and connection management for businesses in Malaysia and Southeast Asia. Fixed-broadband revenue rose 34.4% year on year, which the company uses for combined fixed and mobile IoT.
CelcomDigi Basic Information
- Established: 2022 (Merger of Celcom and Digi)
- Headquarters: Kuala Lumpur, Malaysia
- Shareholders: Joint venture between Axiata and Telenor
- Mobile users: About 20.4 million (end of 2024)
- Market position: Largest telecom operator in Malaysia
- Postpaid users: Annual increase of 374,000, revenue of 4.181 billion MYR
- Home Fiber: Increase of 76,000 in the year, revenue RM185 million (up 34.4% YoY)
- Blended ARPU: RM42
- Network Standards: 4G LTE, 5G NR, NB-IoT
Development History and Milestones
Celcom is one of Malaysia's oldest mobile operators, originally under the Axiata Group. Digi is controlled by the Telenor Group and is known for digital innovation. In 2022, the two companies completed a merger to form CelcomDigi, becoming the largest telecom company in Malaysia by user base. After the merger, network resources from both sides were integrated to improve coverage and capacity.
In 2024, CelcomDigi surpassed the 20 million user milestone, with stable Q4 performance. Postpaid users continued to grow, with revenue up 2.6% YoY; the home fiber business grew rapidly, with revenue up 34.4% YoY. CelcomDigi positions itself as the market leader in Malaysia, continuously investing in 5G networks and digital services.
Core Technical Capabilities
Largest subscriber base
20.4 million users, the largest operator in Malaysia, and the widest network coverage
4G/5G dual network
4G nationwide coverage, 5G continuous deployment, supporting high-speed IoT
Fixed-Mobile Convergence
Household fiber revenue up 34.4% year-on-year, end-to-end IoT capabilities
Axiata and Telenor
Jointly owned by Axiata and Telenor, combining Southeast Asian and Nordic operating experience
Network standards and coverage
| Technical Standard | Coverage | Use Cases | Development Status |
|---|---|---|---|
| 4G LTE | Malaysia nationwide | Mainstream IoT Connection | Main Network |
| 5G NR | Major Cities and Regions | High-speed IoT, industrial applications | Continuous expansion |
| NB-IoT | Major Regional Deployment | Smart metering, sensors | Commercial deployment |
| Fixed Broadband | Nationwide | Fixed IoT, Smart Home | Converged Services |
Industry Solutions
Smart city
- Intelligent Traffic Management
- Public lighting control
- Environmental Monitoring Sensors
- Smart parking system
Industrial Manufacturing
- Remote equipment monitoring
- Asset tracking and positioning
- Predictive Maintenance
- Production Line IoT
Retail and Logistics
- POS terminal connection
- Fleet Management
- Warehouse Monitoring
- Cold Chain Tracking
Utilities
- Smart meter reading
- Remote Water Meter Reading
- Energy consumption analysis
- Smart Agriculture
Competitive Advantages
- Number One in Scale: 20.4 million users, Malaysia's largest operator
- Synergy from Merger: Celcom+Digi network integration, both coverage and capacity improved
- Fixed-Mobile Convergence: Home fiber revenue up 34.4% year-on-year, strong growth
- Dual shareholders: Axiata Southeast Asia + Telenor Nordic experience
- Stable ARPU: Blended ARPU 42 Ringgit, postpaid continues to grow
Service Support System
Enterprise services
- Dedicated Enterprise Account Manager
- IoT Solution Consulting
- Dedicated APN Configuration
- SLA Guarantee Agreement
Platform Capabilities
- Connection management platform
- SIM Lifecycle Management
- Traffic Monitoring and Alerts
- API Integration
Regional support
- Multi-country coordination by Axiata Group
- Cross-border roaming solutions
- Localized technical support
- Compliance and licensing consultation