Overview of Taiwan Mobile
Taiwan Mobile is a major operator in Taiwan and part of Fubon Group. On 1 December 2023 it finished merging with T Star. In Q1 2024 it had 10.049 million mobile users, including 8.456 million postpaid. Mobile service revenue rose 27% year on year to TWD 15.98 billion. Postpaid ARPU was TWD 607, and monthly churn was 0.7%.
For IoT, Taiwan Mobile uses its 4G and 5G networks and Fubon's finance and retail businesses. Enterprises in Taiwan can get connectivity, a private APN, and smart-city projects. The enterprise work covers manufacturing, retail, and finance.
Taiwan Mobile facts
- Founded: 1997
- Headquarters: Taipei, Taiwan
- Parent: Fubon Group
- Mobile users: About 10.05 million (Q1 2024, including T Star)
- Postpaid users: 8.456 million
- Postpaid ARPU: TWD 607
- Monthly churn: 0.7%
- Q1 2024 mobile revenue: Up 27% year on year
- Network: 4G LTE, 5G NR, NB-IoT
Development History and Milestones
Taiwan Mobile was established in 1997 and launched GSM services in 1998. Throughout the 2000s, it continuously expanded its 2G and 3G networks. In the 2010s, it launched 4G LTE. In 2020, it commercialized 5G. On December 1, 2023, Taiwan Mobile completed its merger with T Star, significantly increasing its user base. In Q1 2024, mobile users reached 10.049 million, up 34% year-on-year. Mobile service revenue increased by 27% year-on-year, postpaid ARPU was 607 TWD, and the monthly churn rate was only 0.7%.
Core Technical Capabilities
4G/5G dual network
4G nationwide coverage, 5G commercial in major cities, supporting high-speed IoT
Fubon ecosystem
Fubon spans finance, retail, and healthcare, which is where the IoT work sits
User stickiness
Monthly churn rate 0.7%, postpaid ARPU 607 NTD
Scale after the merger
About 10.05 million users once T Star is included
Network standards and coverage
| Technology | Coverage | Typical use | Status |
|---|---|---|---|
| 4G LTE | Nationwide in Taiwan | Mainstream IoT connectivity | Primary network |
| 5G NR | Major cities and regions | High-speed IoT, industrial applications | Continuous expansion |
| NB-IoT | Major Regional Deployment | Smart metering, sensors | Commercial deployment |
| 3G | Some areas | Traditional IoT Devices | Gradually phase out the network |
Industry Solutions
Smart city
- Intelligent Traffic Management
- Public lighting control
- Environmental Monitoring Sensors
- Smart parking system
Finance and retail
- ATM remote monitoring
- POS terminal connection
- Branch network
- Mobile payment
Industrial Manufacturing
- Remote equipment monitoring
- Asset tracking and positioning
- Predictive Maintenance
- Production Line IoT
Smart Healthcare
- Telemedicine Connection
- Medical device monitoring
- Smart Pharmacy
- Health wearables
Competitive Advantages
- User scale: About 10.05 million users, scale expanded after merger with T Star
- User Stickiness: Monthly churn rate 0.7%, postpaid ARPU 607 TWD
- Fubon Ecosystem: Synergy across group financial, retail, and healthcare industries
- Revenue Growth: Q1 2024 mobile revenue up 27% year-over-year
- Merger Synergy: Merger with T Star, network and user base both enhanced
Support
Enterprise services
- Dedicated Enterprise Account Manager
- IoT Solution Consulting
- Dedicated APN Configuration
- SLA Guarantee Agreement
Platform Capabilities
- Connection management platform
- SIM Lifecycle Management
- Traffic Monitoring and Alerts
- API Integration
Compliance and Security
- Taiwan Data Compliance
- Critical Infrastructure Protection
- Data Sovereignty Assurance
- Industry Certification Support