Reseller Management

Overview

Reseller management is how an IoT connectivity business runs multi-tier channels, resellers, and sub-resellers in B2B2B. It covers the channel hierarchy, commission and rebate, a reseller portal, and credit and quota. SimtoLink's International IoT Cloud Platform (ICMP) supports a multi-tier channel, automatic commission settlement, and reseller self-service. It covers 200+ countries and regions, supports 500+ enterprise customers, and connects more than 10 million devices.

A tree of resellers, not a flat list

A multi-tier channel, sub-resellers, and a tree, with permissions, rates, and quota set by level, for a master reseller, a first tier, and a second tier.

Commission that calculates itself

Commission and rebate rules by tier, usage, or plan, with the share calculated automatically and then settled, so each level can be paid and reconciled.

A portal the reseller can run

A self-service portal for opening sub-customers, looking up usage, and reading commission reports, with a credit limit and a quota, which lowers the cost of running the channel.

What a reseller program has to control

The program needs a multi-tier structure, commission and settlement, self-service for the reseller, and isolation of permissions and data by tenant and role. ICMP sets the hierarchy, the commission rules, the portal, credit and quota, and a REST API, and the channel can grow with the book of business.

Isolation between one reseller and the next

Channel management runs on a microservices architecture, with a 99.9% SLA and technical support around the clock. TLS protects portal traffic. IAM, RBAC, and tenant isolation keep one reseller out of another's book, and the audit trail records a commission change.

A multi-tier channel for a master reseller, a first tier, and a second tier
Automatic commission and settlement, so finance is not reconciling each tier by hand
A portal where a reseller opens accounts, checks usage, and exports a commission report
A named channel manager for building the reseller structure and running it

How a multi-tier channel actually works

Several tiers / a distribution chain From master reseller to first tier to second tier, the hierarchy is managed by level, commission is shared automatically, and a sub-reseller operates on its own.

Self-service for the reseller The portal lets a reseller open sub-customers, check usage, and export a commission report, with a credit limit that caps the exposure.

Settlement and reconciliation Settlement calculates each tier's share, in more than one currency and more than one period, for channel reconciliation and a finance filing.

From a channel sketch to the first settled commission

The path is a requirements review, channel design, commission-rule setup, a proof of concept, and then scaled deployment. SimtoLink designs the channel, sets commission rules, trains people on the portal, supports BSS integration, and stands behind the SLA. Contact SimtoLink for a reseller plan that matches the tiers you already sell through.